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 Privacy Policy


Thank you for visiting our website. Kuala Terengganu Specialist Hospital appreciates your interest in our company and health care facilities. We urge you to read our Privacy Policy / Terms and Conditions of Use (“Privacy Policy”) so that you will know how we maintain and protect any information that you may give us through our website.


Please also remember that your use of our website means that you have agreed to abide by all of the terms and conditions of this Privacy Policy.

 
Information We Receive

We receive information in different ways through our website. The information we receive from users of our website can be categorized as being either anonymous, personally identifiable, or protected health information.

 
Anonymous Information; Log Files

Anonymous information refers to information that cannot be tied to a specific individual. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click stream data. Many persons who access our website do not use the personalization features or member services that are available to them through our website, and therefore these individuals are anonymous to us and the data we collect from them does not enable us to identify them in any personal way. For example, we may know that 5,000 users visit our website every day and that 3,000 of them reside in Selangor, but we may not know their names or where they live. All anonymous information we collect through our website is collected when your web browser accesses our website.


When you surf the Internet, your web browser automatically transmits information about your preferences to our server every time you visit our website. The anonymous information collected by us through your web browser helps us to monitor audience size, measure traffic patterns and identify popular services and information within our website. We use this information to improve our services to you and to help develop improved services based on user interests, behavior and demographics. We do not link this automatically-collected data to personally identifiable or protected health information.

 
Personally Identifiable Information

Personally identifiable information refers to information that can be used to identify you, such as your name, address, age, etc. In many cases, we ask for this information to provide the personalization feature or member service you wish to use. The amount of personally identifiable information that we know about you is entirely up to you. We will only know personally identifiable information if you choose to share this information about yourself; however, some features or services may not be available unless we obtain a certain amount of personally identifiable information.


We collect personally identifiable information when you voluntarily provide it when, for example, requesting a newsletter that we produce, indicating that you would like to receive certain targeted information on topics that interest you, applying for classes or donating money through our on-line foundation.

 
Protected Health Information

Protected health information, for purposes of this website, refers to the information you provide when, for example, you pay your health care bills online, make an appointment, or pre-register for a health care service.

 
Cookies

In addition, we may also collect information through the use of "cookies". When you visit our website for the first time, our server sends a cookie to your computer's hard drive through your web browser. A cookie is a small text file that contains a unique identification number that is sent from us and stored on your computer. Cookies enable us to recognize your web browser whenever you visit our website through the unique identification number assigned to the cookie, and this information is stored to help facilitate your use of the website the next time you visit.


If you wish to find out how to prevent your browser from accepting new cookies, how to disable cookies altogether and how to monitor when you receive a new cookie, check the "help" feature of your web browser. However, not accepting or disabling cookies from our website may prevent you from accessing certain parts of our website.

 
Disclosure of and Access to Information
Anonymous and Personally Identifiable Information

We may share anonymous information with third parties. For example, we may match our user information, such as gender and age preferences and usage, with data of these third parties to help develop additional products and services to offer through our website.

As a general rule, we will not disclose your personally identifiable information to any unaffiliated third party, except when we have your permission or under special circumstances, such as when we need to treat the information collected through this website as an asset in the event of the merger or sale of Kuala Terengganu Specialist Hospital, or a portion of our business. Your personally identifiable information may be accessed by our management information services team or an affiliated third party providing technical support or maintenance for us.


If we offer services using or in conjunction with an unaffiliated third party, we may need to share some or all of your personally identifiable information with that unaffiliated third party for purposes of providing the services to you. If you do not want your personally identifiable information to be shared, you can choose not to use that particular feature or service.


In some circumstances we may be required by law to disclose personally identifiable information. We will do so, in good faith, only to the extent we believe to be required by law. We may also disclose personally identifiable information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against a third party who may be violating our terms and conditions governing the use of our website, or who may be (intentionally or unintentionally) causing injury to or interference with your or our rights or property or those of a third party.


We reserve the right to treat anonymous and personally identifiable information collected through this website as an asset which may be transferred to a third party in connection with the merger or sale of Kuala Terengganu Specialist Hospital, or a portion of our business.

 
Protected Health Information

The use and disclosure of protected health information is governed by the terms and conditions of our Privacy Policy With respect to use of this website, protected health information may be accessed by our management information services team or an affiliated third party providing technical support or maintenance for us. We reserve the right to treat protected health information collected through this website as an asset which may be transferred to a third party in connection with the merger or sale of Kuala Terengganu Specialist Hospital, or a portion of our business.

 
Security Measures

Kuala Terengganu Specialist Hospital has taken reasonable steps and has employed industry-standard practices and technology to ensure the integrity and confidentiality of personally identifiable and protected health information; but because even the most secure computer system can be violated, Kuala Terengganu Specialist Hospital cannot guarantee absolute security.


IMPORTANT: Please keep in mind that whenever you voluntarily disclose information about yourself in the public domain, for example, through bulletin boards, chat rooms, e-mails, it is likely to be collected and used by third parties. These third parties may use your information to contact you or for unauthorized purposes. Also, please remember that no one can guarantee the absolute security of information transmitted electronically.

 
Updating, Correcting and Deleting Personally Identifiable or Protected Health Information

We strongly believe in providing you with the ability to access, edit, or opt-out of providing personally identifiable or protected health information to us. Accordingly, at any time, you may amend, update or delete the information about you (or your child(ren)) contained in any registration profile you have completed with us, including any and all personally identifiable or protected health information, or stop receipt of a newsletter, by mailing your request to:

 

KUALA TERENGGANU SPECIALIST HOSPITAL

No. 443 B, Jalan Kamaruddin,

20400 Kuala Terengganu.

Attn: PR & Marketing Department​

 
Links

Our website may contain links to other sites. These links are for your convenience only, and Kuala Terengganu Specialist Hospital makes no representations or endorsements whatsoever regarding such other sites. You should review the privacy policies of other sites carefully before providing any information to such website. Kuala Terengganu Specialist Hospital is not responsible for the privacy policies or procedures or the content of any other website.

 
Children

Our website is not intended for use by children. Children under the age of 13 may only use our website under the supervision of a parent or guardian. The website is not directed at children under the age of 13.

Kuala Terengganu Specialist Hospital's Limited Warranties; Disclaimer of Liability; Indemnity by You.


Kuala Terengganu Specialist Hospital does not make any express or implied warranties, representations or endorsements whatsoever (including, without limitation, warranties of title or non-infringement, or the implied warranties of merchantability or fitness for a particular purpose) regarding information, content or items appearing on this website. Kuala Terengganu Specialist Hospital does not warrant that downloads from the website will be free of any virus, worm, trojan horse or other data altering or contaminating components. You are responsible for ensuring that you have implemented procedures to prevent such contaminating components from infecting your computer and its data.


While Kuala Terengganu Specialist Hospital to keep the information on this website both accurate and up-to-date, Kuala Terengganu Specialist Hospital does not warrant the accuracy, completeness, correctness, usefulness, or applicability of any information, or other data or items appearing on this website. Kuala Terengganu Specialist Hospital will not be liable in any event to any user of this service for any decision made or action taken in reliance upon the information, content, or other items presented on this website.


In no event shall Kuala Terengganu Specialist Hospital be liable for any direct, indirect, incidental, consequential, special, exemplary, punitive, or any other monetary or other damages, fees, fines, penalties, or liabilities arising out of or relating in any way to this website, or websites accessed through this website, and/or their content or information. A user's sole and exclusive remedy for dissatisfaction with the website is to stop using the website.


Kuala Terengganu Specialist Hospital does not guarantee continuous or uninterrupted access to this website, and operation of this website may be interfered with by factors beyond Kuala Terengganu Specialist Hospital’s control.


You agree to indemnify, defend, and hold Kuala Terengganu Specialist Hospital harmless, as well as Kuala Terengganu Specialist Hospital’s officers, directors, employees, agents, information providers and suppliers from and against all losses, expenses, damages and costs, including reasonable attorney's fees, resulting from your violation of these conditions of use or the use of this service.

 
Use of This Website Creates an Agreement

Your continued use of this website constitutes your agreement to this Privacy Policy. This Privacy Policy forms an agreement that is entered into and is subject to the laws of Malaysia. Those laws will apply, except the choice of law statutes, in construing and interpreting this agreement. If any provision of this agreement is held to be unenforceable, invalid, void or voidable, by a court or other tribunal of competent jurisdiction, then such provision shall be given a limited effect or shall be eliminated to the extent necessary so that the remaining provisions of this agreement remain in full force and effect.

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